Join Our Professional IT Staff in a Career with Meaning and Great Benefits!

BASIC FUNCTION:
Provide assistance to people with computer software, hardware, system problems and printing problems.

RESPONSIBILITIES:
•Troubleshoot all computer issues
•Answer questions and resolve problems via telephone, e-mail or in person. In addition, clean install and modify operating systems and software programs, such as virus protection, Microsoft Office and Lotus Notes. Local and Network printer support. New York State Connections Administration (create users, reset passwords, Citrix connection issues, etc)
•Work directly with Operations team to resolve issues relating to LAN, WAN, server and special application issues

QUALIFICATIONS:
•An Associate’s Degree in the computer field may be acceptable
•Knowledge of Lotus Notes, Microsoft Operating Systems and Microsoft Office Suite
•Excellent communications skills and phone manner
•Previous Customer Service experience. Networking experience with Cisco and Nortel equipment is a plus

APPLICATION PROCESS:
If you are interested in applying for this position please send a resume and cover letter
stating the position of interest to:

Assistant IT Director
SCO Family of Services
Email: MISHIRE@sco.org

Salary/Benefits:
SCO Family of Services offers a competitive salary and benefits package including, vacation, holidays, sick days, health and dental care, life insurance, long and short term disability, 403(b) retirement account, flexible spending account, credit unions, direct deposit.

(No agencies or advertisements please as your email address will be blocked and deleted preventing future employment opportunities). No application will be considered unless both a resume and cover letter is present. Please place “Help Desk Analyst ” in the subject line of your e-mail. NO PHONE CALLS PLEASE. While every application will be reviewed, only applicants being considered for the next step in the recruitment process will be contacted.

Our Mission
SCO Family of Services works with New York’s most vulnerable, providing the support and tools needed for a stable, healthy, and successful future. Learn more about our vital, effective social services at www.sco.org

SCO FAMILY OF SERVICES is an Equal Opportunity Employer M/F/D/V

Fifteen participants in our Day Habilitation program for adults with developmental disabilities have adopted a highway as part of Keep Islip Clean, a community-based volunteer project. Three times a week they comb Comac Street picking up litter and cleaning up the area.

Our Day Hab participants work on their communication and team building skills by working together towards a common goal. They take tremendous pride in the work they do. The response within the community has been positive, too, as neighbors honk their horns or say “thank you” in appreciation.

Vegetable garden helps special needs kids explore the wonders of nature

The students at the Tyree Learning Center, SCO’s school for developmentally disabled children in Sea Cliff, planted an organic vegetable garden that has opened up a whole new world to them. With the help and direction of their teacher, Jessica Daverin, and groundskeeper, Andrew “Buzzy” Mackney, the children have witnessed nature’s cycle of life firsthand as they’ve watched their garden transform from a plot of seeded soil to a flowing vegetable garden.

The children seed, water and the ultimately pick the plants that they tend to. The older children are in charge of watering the plants to ensure they grow to their full potential. They have embraced that responsibility and are proud of the contribution they make to the garden’s success. All of the kids agree that their favorite part is when they get to eat what they’ve grown.

A special pushcart makes the garden accessible to every student. The cart is filled with seeds and soil in the spring and brought to wheelchair-bound students so they can participate in every part of the gardening process – just like their peers. “The garden encompasses children with all abilities. We are able to modify how the children tend to the garden so that all can be involved,” said Ms. Daverin.

The Tyree Learning Center vegetable garden has become a great asset to the children’s educational experience. The kids had another robust harvest this fall, winning 10 ribbons at the Long Island Fair in September.